Term of Service

Payment:

All orders must be paid in full before printing jobs are started. Products will not be released or shipped until your payment is processed. We accept Visa, MasterCard, American Express and Discover credit cards. Please contact us for credit terms if needed.

Cancellation/Refund Policy:

All sales are final. After an order has been processed, you are responsible for paying the full amount for all completed work. Orders that are canceled after projects have begun will incur a 25% cancellation fee; orders canceled after proof approval will incur a 100% cancellation fee.

No refunds will be given unless the work has not been started. In such cases, you will be required to pay a $25 cancellation fee. An order may be voided the same day it was placed as long as no work has begun. Please allow for up to 10 business days to receive your refund.

If a finished product is defective, please notify Vegas Printing within 10 business days after delivery in order to receive a product replacement or refund. You must return 100% of the received product within 15 days (at own expense) of your order delivery. All charges for rush printing or shipping are not refundable, including those for returned orders.

Shipping:

It is your responsibility to pick the correct shipping you need in order to receive your order in time.

If the shipper loses the shipment we are not able to re-print the job free of charge but we will provide a large discount to re-print if necessary to help with the situation.

Prepress Proofs:

Vegas Printing will provide electronic proofs for your review and approval. Any corrections must be given to us and verified by email. We will execute the work once the final proof is approved. Vegas Printing will not be held accountable for any undetected production errors.

Press Proofs:

Press proofs are not available.

Pick Up & Delivery:

Our delivery charge is $35 to all Las Vegas Strip hotels.